I'll post an update of how things turn out. Copyright © 1995-2021 eBay Inc. All Rights Reserved. You answered your own question; ebay blocks them from opening a case too early. I've had only 2 or 3 things "lost" in all these years and I refunded after approximately 3 weeks. Track status shows as Delivered. Since the original post in 2011 nothing has changed with the USPS. On the other hand, I must have read hundreds of posts warning sellers to be cautious of buyers who take advantage of inaccurate delivery confirmation information to claim INR. USPS Out for delivery but status not updated: Buyer INR claim. Odds are the package was delivered and they'll update the delivery status. Most of the time, making a call to the delivery man will solve your problem. During that time I was doing everything to try to locate the packages ($100+ scarf comes to mind) and communicating with the buyers but at some point yes, they get their money back. :/ Now I am being told it was not received, it WAS, I dropped it off at the post office myself. Please call the local post office and inquire about the package prior to any refund. - long wait times ... 2020; There’s always a ... if you are dealing with a USPS lost package or if you have received tracking information that says the package was delivered when it has not yet hit your doorstep or your mailbox you have a couple of options available. If it is something that is needed immediately, the buyer will have bought it elsewhere by now. I'll give your suggestion a try, and hopefully the carrier will still remember that particular package, given that it's been a couple weeks since the estimated delivery date. This will help me compose a nice message to the buyer to apologize for the carrier mishap and confirm that he prefers a refund rather than a replacement. Two pharmaceutical companies have challenged to achieve a functional cure of chronic hepatitis B, which requires a lifetime of therapy, but only one of them made meaningful progress. If that's the case the postmaster/supe, once he looks on his computer and sees that it indeed went out for delivery and then nothing else, can walk over and have a "chat" with the carrier that may shake some information loose. Yeah man, did you manage to get it resolved? I posted my issue. Thanks again everyone for the advice. Cookies help us deliver our Services. He said the was a another package on top of mine when the picture was taken which blocked the view if the address. Assure the customer you’re on it: “Let me see what I can do to help.” 3. Apologize: “I’m so sorry this happened.” 2. In that case the package is sitting on a shelf at the post office, waiting for someone - who has no idea it's there -  to pick it up. Calling the post office proved helpful. Thank you for the information. In both instances I received every other piece of mail that I was supposed to according to Informed Delivery. Usps delivered but not received reddit. Unfortunately I guess we'll never know the true whereabouts of the package, since the USPS doesn't have proof of delivery. It was not attempted. However, once the shipping label is scanned, the "new" tracking information for your package will appear. then it goes into a limbo state saying alert, insuffiance address ... (no usps received or delivered updates). Find information on our most convenient and affordable shipping and mailing services. I have not received the item.". Use our quick tools to find locations, calculate prices, look … padded flat mailer, Date the buyer first contacted: 2/6 (INR case), What the buyer wrote:  "Hello, the expected delivery date was 1/21. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thank you so much for the information and insights to the possibilities of what could have happened to the package. Anyone have the same experience? Share your stories, and we'll collectively try to help you. Include the following points: 1. If you think this has happened, you may wish to contact the sender or recipient to confirm delivery of the item. I'll keep on movin' on my road trip after that.... Out of curiosity, does the same hold true for situations where the carrier mistakenly scans a package as "delivered" instead of "accepted" (at the time of acceptance). If you have a rural carrier providing their own vehicle, then I guess hypothetically a small package could fall somewhere, but doubtful since packages are usually loaded in a particular order so the carrier can grab the right one when he gets to the box, without digging through a bunch of others. "The buyer said thanks and sorry he had already purchased the item elsewhere otherwise he would have been happy with a replacement. I'm not going to reveal his name as I don't want to get him into trouble but if you are reading this, X, Thank You. ". Your one-stop-shop for news, updates and information from eBay about selling on eBay. Elsewhere by now also automatically win, due to the possibilities of could! Update the delivery man will solve your problem on the date in question open INR... To any refund usps delivered but not received reddit 2020 buyer is honest he would n't mind my efforts to confirm delivery the! 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